Q - How much will it cost me to connect
to your Least Cost Routing service?
A - Connection to the service is
absolutely FREE of charge. Once you have agreed to take the service you will
normally be able to start making savings within 14 days
Q - Do I have to change my existing
telephone numbers?
A - NO - all we do is route your
calls down the most cost effective route to the person you are calling which
means you save a significant amount on every call
Q - Do I have to change my existing
telephone lines?
A - NO - Once we have connected you
to our service you can just sit back and look forward to cheaper telephone
bills. There will be no loss in call quality at all or any delay in
connecting your calls
Q - Will routing boxes be used and affect
the quality of my telephone calls?
A - NO - As standard we do not use
routing boxes - We perform our routing at the BT telephone exchange
Q - What makes you different to other
Least Cost Routing suppliers?
A - We are not just amongst the very
best in the market on price, we also pride ourselves on the quality of our
account management and customer service, from the first point of contact
with us, right through your life with us as a customer
Q - How long will it take to connect me
to the service?
A - Connection to the service is fast
and simple through routing from the exchange or re-programming your
switchboard. Both options are connected within 21 days from receipt of your
order
Q - I am already getting cheaper call
rates, can I
still use this service?
A - YES - We would be more than happy
to compare our rates with any other least cost routing supplier. We are
confident that our call rates are amongst the lowest available in the UK. We
can transfer you from another supplier to ourselves as long as the line
rental is still with BT.
Q - I am not with British Telecom, can I
still use the service?
A - We only have an agreement with BT
which means we are able to use their network to deliver heavily discounted
telephone calls. This means little or no disruption to current BT users when
transferring their service to talkcheaper.net. We are currently negotiating
further agreements with cable carriers so we will be able to offer cable
customers our services in the near future
Q - Will I be tied into a contract?
A - NO - At talkcheaper.net we are so confident
that you will be happy with the products and services we offer, that in the
event of dissatisfaction you may terminate the contract with no penalties to
yourselves. talkcheaper.net customers stay because they want to, not because
they have to
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